How to Return an Item The following questions and form will guide you through the return process. Did you purchase the item you would like to return at GunHandbags.com? Yes No Please contact the store where you purchased your item. We can only accept returns for customers that purchased their item at GunHandbags.comYour Email Address* Have you read the GunHandbags.com Return Policy? Yes No You can read the GunHandbags.com return policy here.Did you receive your item less than 14 days ago? Yes No Sorry, we cannot accept your return. After 14 days it is considered a used item.All items must be returned in their original and resalable condition, including the manufacturer's packaging, tags attached, documentation (if provided), manufacturers bags and any accessories. No wear, use, or scratches. Does this describe your item? Yes No Sorry, we cannot accept your return as it does not meet our return policy.Who is the manufacturer of the product? Gun Toten' Mamas Concealed Carrie Urban Moxy Roma Leather Cook's Holsters All items must be returned in their original and resalable condition, including the manufacturer's packaging, tags attached, documentation (if provided), manufacturers bags and any accessories. Please return the item and include a note inside the package of the name of the person who paid for the item along with the name of the person who received it (if it is a different person). Include in your note the address where the shipment was received. We will need this information to cross-reference our database and issue the proper refund and credit. Please ship to: Kingport Industries 1912 Shermer Road Northbrook, IL 60062You can now ship your item to the address above. Make sure to use a shipping service that will provide you a tracking number in case package gets lost.All items must be returned in their original and resalable condition, including the manufacturer's packaging, tags attached, documentation (if provided), manufacturers bags and any accessories. Please return the item and include a note inside the package of the name of the person who paid for the item along with the name of the person who received it (if it is a different person). Include in your note the address where the shipment was received. We will need this information to cross-reference our database and issue the proper refund and credit. Please ship to: Fulfillment Strategies Inc. 7800 The Bluffs, Suite C Austell, Ga. 30168 attn Diane ManginAll items must be returned in their original and resalable condition, including the manufacturer's packaging, tags attached, documentation (if provided), manufacturers bags and any accessories. Please return the item and include a note inside the package of the name of the person who paid for the item along with the name of the person who received it (if it is a different person). Include in your note the address where the shipment was received. We will need this information to cross-reference our database and issue the proper refund and credit. Please ship to: GunHandbags Returns Department 6160 SW Hwy 200, #110-1 Ocala, FL 34476 Exchanges and returns are welcomed within 10 business days of the original purchase. Please call us at (909) 923-3368 for the Return Merchandise Authorization (RMA) number before returning any handbag and mention that you purchased from GunHandbags.com. Return boxes without an RMA number will be refused by our warehouse. You will be required to list the items and the reasons for the return. Returns must be made within 10 days of the date of purchase, so be sure to send it back within 3-4 days of receipt. For a Roma product defect, send photos to Roma@romagunbags.com and please copy the email to Sales@Gunhandbags.com – be sure to include your name and order number. If you order a Cook’s holster with standard options (listed on order form) and color (black) and do not like it, we will replace it with a different product or refund your purchase price less a 15% restocking fee. If you have requested a holster built to your custom specifications or color and do not like it, we will not accept it for a refund, Please be sure of the specifications before you If order your holster. Light bearing holsters are non-refundable. Items that are of a personal nature such as waist bands cannot be returned. If you have received a defective product, please email photos of the defect to Sales@Cooksholsters.com and CC to Sales@Gunhandbags.com and include your name and order number. For a Roma product defect, send photos to Roma@romagunbags.com and please copy the email to Sales@Gunhandbags.com – be sure to include your name and order number.